FAQs

The first step to wearing contact lenses is to visit your optometrist for a contact lens fitting. Contacts come in many sizes and materials and during your exam your optometrist will determine which type is best for you. Once you have been fitted for contact lenses and have your prescription you are ready to purchase from us and save $$$

Contact lens and glasses prescriptions are different. If you have a prescription for glasses but want contact lenses, visit your optometrist for a contact lens fitting.

Contact lenses come in different sizes and materials and you must be fitted for them by your optometrist. We cannot sell you contact lenses that you do not have a prescription for even if you are just wanting them for cosmetic reasons. Visit an optometrist for a contact lens fitting and then visit us to purchase your contacts and save $$$.

Express -  We aim to deliver your lenses to you as quickly as possible, usually the next working day depending on your prescription. For certain prescriptions the delivery time may be 3-5 working days with some exceptions like toric/astigmatic lenses which can sometimes take a little longer. Delivery & Payment

Contact lenses are medical devices that need to be fitted properly by an eyecare practitioner.

Contact lens prescriptions expire to ensure your eyes are checked for signs of trouble regularly.

Contact lens wear can cause changes to cells and tissues of the eye, and sometimes wearing contact lenses can damage the cornea. Even if you are not experiencing any problems, the lenses may be causing damage to your eyes. At your contact lens check up your optometrist will check the fit of your contact lenses and observe any changes in your cornea caused by your lenses. Your optometrist will also ensure your prescription is giving you the best visual performance possible.

Regular check-ups will reduce the likelihood of damage going undetected.

Here at Contact Lens Express it is our policy to only supply contact lenses to customers who have a current contact lens prescription.

Different types and brands have variables that make up your prescription below is an example of 3 types of contact lenses and a definition of what makes up your prescription.

TORIC OR ASTIGMATISM

BC: Stands for Base Curve and ranges from 8.3 - 9.0
DIA: Stands for Diameter. Lens diameters are not requested on the Order Page when only one size is provided.
PWR: Stands for Power. The Power is the strength of your prescription
Cyl: Stands for Cylinder and is the power used to correct astigmatism
Axis: Is only required when Cylinder is present
Add Power: Is required if you wear multifocal lenses

At this stage we are only selling Optical Frames and Sunglasses. All our optical frames are suitable for optical lenses. We suggest you take your frame to your local Optometrist to have the lenses fitted. Your local optician will be able to best advise on what lenses are most suited for your lifestyle, take correct dispensing measurements and provide a proper fitting once lenses are fitted.

Yes - Of Course. We have put in place a 14 Day Money Back Guarantee policy which protects you if you simply change your mind or the frames don't fit as well as you would have liked. You can check the full details out here,

14 Day Money Back Gaurantee 

We have a best price guarantee on all our Optical Frames and Sunglasses. We believe our prices are the lowest around. If you have seen an identical product cheaper somewhere else let us know and we promise to beat any confirmed competitors price.

Most likely - We have access to many leading brands from around the world. Send us an email of what you are after and we will look into sourcing it for you at a great price. contact us