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DELIVERY
For the speediest delivery of your contact lenses we
use overnight couriers within New Zealand. We endeavour to
process your purchase the same day in order to deliver as soon as
possible. There are no deliveries by the couriers during weekends
and public holidays. We do depend on the services of the courier
companies and therefore our delivery times are guidelines only as
supplied to us by these companies.
Contact lenses not held in stock by us may face a delay of 3-5
working days. Toric (astigmatic) contact lenses can have a longer
delay, depending on the manufacturers stock levels. We will notify
you if there are any expected time delays.
Contact Lens Express responsibility for courier deliveries
"without signatures required" ends, when the courier Track &
Trace report clearly states that the parcel has been delivered at
the provided address. From there all responsibility for receiving
the parcel lays with the customer. We will provide our customers
with evidence about the ticket number and date of dispatch but any
further enquiries should be directed to the courier company
directly.
We offer free courier when your contact lenses purchases total
over $100 all you need to do is enter FREESHIP at checkout.
Only one voucher code can be used for each transaction. If your
order is less than $100 you will be charged a flat fee of
$5.00.
PAYMENT
All pricing and payments are made in New Zealand Dollars
NZD and include G.S.T. We use a secure payment portal so
your transaction card details are completely safe.